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Vehicle Towing

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A. CLAIMS ON TOWED VEHICLES

Services: Towing vehicles that obstruct the flow of traffic through patrols and public complaints.

Business Time

24 hours

Claim Address

Towed Vehicle Storage Depot,
Enforcement Department,
Kuala Lumpur city hall,
Jalan Tun Razak,
50400 Kuala Lumpur

Telephone

03 – 40244424 (Claims Counter)
03 – 40267223 (Administrative Counter)

Whatsapp No

013-6663255

According to the Road Transport Rules Amendment 2012, Road Transport Act 1987, Fees for Clamping, Removal and Detention of Motor Vehicles are as follows:-

No.

Type of vehicle

Clamping

Removal

Detantion / Per Day

Compound

1.

Motorcycles & Tricycles

RM 20.00

RM 30.00

RM 50.00

RM 100.00
(By Fault)

2.

Motocar

RM 50.00

RM 100.00

RM 100.00

RM 100.00
RM 150.00
(By Fault)

3.

Buses, lorries whose weight without load is not more than 3000 kilograms

RM 100.00

RM 300.00

RM 200.00

RM 100.00
RM 150.00
(By Fault)

4.

Tankers, Trailers and other types of vehicles that weigh more than 3000 kilograms without a load

RM 150.00

RM 400.00

RM 300.00

RM 100.00
RM 150.00
(By Fault)

Documents Required During Claims:

  1. Original vehicle registration card (Grant)

  2. Original vehicle cover note (insurance).

  3. Representative – Please bring a letter of representation from the owner and a copy of the owner's identification card.

If the vehicle is convicted of a Police Case, it must be submitted:-

  1. Copies of Police Reports

  2. Copy from the Investigating Officer concerned

  3. Court Order Letter

If None of Items (a) – (c), please bring

  1. Copy of vehicle registration card or cover note (insurance)

  2. Affidavit from the Commissioner of Oaths

  3. Filling out the Vehicle Claim Declaration Form

B. CLAIMS ON BAD / FAILURE VEHICLES

Services: Towing damaged/broken down vehicles through public patrols and complaints.

Time

Monday – Thursday

Friday

8.00 am – 10.00 pm

8.00 am – 12.15 pm

Affairs

Saturday Sunday

Public holiday

8.00 am – 10.00 pm

8.00 am – 10.00 pm

Claim Address

Salak Selatan Stock Vehicle Depot
,Department of Enforcement,
Kuala Lumpur city hall,
Lot 4428 Store Jalan Besar Salak Selatan,
57100 Kuala Lumpur.

Telephone

603-79821010

According to the Road Transport Rules Amendment 2012, Road Transport Act 1987, Fees for Clamping, Removal and Detention of Motor Vehicles are as follows:-

NO

Type of vehicle

Transport

Detention
Per Day

Compound rate

1.

Motorcycle / Wheel 3

RM 50.00

RM 10.00

RM 100.00

2.

Vehicle / Car

RM 100.00

RM 10.00

RM 100.00

3.

Bus / Truck / Trailer / Container

RM 250.00

RM 10.00

RM 100.00

Documents Required During Claims:

  1. Original vehicle registration card (Grant)

  2. Original vehicle cover note (insurance).

  3. Representative – Please bring a letter of representation from the owner and a copy of the owner's identification card.

If None of Items (a) – (c), please bring

  1. Copy of vehicle registration card or cover note (insurance)

  2. Affidavit from the Commissioner of Oaths

  3. Filling out the Vehicle Claim Declaration Form

If the vehicle is convicted of a Police Case, it must be submitted:-

  1. Copies of Police Reports

  2. Copy from the Investigating Officer concerned

  3. Court Order Letter


Contact Us

Kuala Lumpur City Hall

Menara DBKL 1, Jalan Raja Laut 50350 Kuala Lumpur, Malaysia

03 2617 9000

03 2698 0460

dbkl@dbkl.gov.my

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Latest Update:

14/05/2025

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